About Your Earth Rangers Membership

- How do I become an Earth Ranger?

- What are the benefits of becoming an Earth Ranger?

- I forgot my password…

- I’d like my account deleted…

- My information needs to be changed…

- What personal information do you collect?

- I can’t sign up for an account because my city or school isn’t listed… what do I do?

- What‘s the Wild Wire?

- Are the games free?

Bring Back the Wild (for kids)

- Do I have to fundraise?

- How do Online Rewards work?

- I’d like to send you money – are there other ways to donate?

- How do I get an Avatar?

- How do I change my animal?

- I’m just a kid, I don’t have a credit card – what do I do?

- There was a problem with my donation, who should I contact?

- Where can I read more about your projects?

- Do you have a step-by-step guide to the online registration process?

- Can I fundraise offline?

- What are the Super Rangers?

- Are the Earth Rangers at the ROM (Royal Ontario Museum)?

Bring Back the Wild (for adults)

- How do I help my child with their Bring Back the Wild campaign?

- My child would like to have a birthday party or other event to be all about Bring Back the Wild – can you offer any help?

- Are there other ways to donate?

- Who receives a tax receipt?

- What do the funds raised support?

- How secure is the website?

- Where should my child collect pledges?

- I'd like to give a large donation to Bring Back the Wild. How can I do this?

- How else can I get involved?

- Do you have any career opportunities? Can I volunteer for Earth Rangers?

For Teachers

- Are there any resources I can use for my classroom?

- What’s the Bring Back the Wild show about?

- How do I register my school for the Bring Back the Wild show?

Tech stuff

- The website doesn’t look right… something’s not working

- Things still don’t look right… what else can I do?

General Questions

- I have a media inquiry...

- I represent a company/corporation, and I’d like to get involved. What should I do?

- How does Earth Rangers help animals?

- What does captive breeding mean?

- Where do the animals live at Earth Rangers?

- Why do you use animals in the shows?

- Why don't you let people touch the animals?

- Why do the animal handlers wear gloves when holding the owls and other birds?

- What does extirpated mean?

- What is the difference between threatened and endangered?

- What can I do if I see other kids trying to hurt animals (e.g. rock throwing at birds)?

- What do I do if someone wants to take an animal out of its natural habitat?

- What should I do if I see an animal that is hurt?

- Why do humans use pesticides?

- Why should we compost?

- Packaging and garbage is a real problem, but don’t some things need to have packaging on them?

- Can’t plastic bags be recycled?

- How can plastic that we throw away affect animals that live on the other side of the world?

- Where can I find organic/bamboo/hemp clothing?

- What can I do to let companies know that they should carry more environmentally friendly products?

- Environmental problems seem so big and I am only one person. Can I really make a difference?

- Don't you use energy in your shows?

- Is taking the bus better than driving a car?

- How does air pollution affect animals?

- Does the water we use in our homes go back out into the lakes?

- If water we use goes back into the lakes then why do we need to save water?

- Cutting down trees and forests affects the animals, but doesn't it help us?

About Your Earth Rangers Membership

How do I become an Earth Ranger?

You can visit www.earthrangers.com and click the JOIN button in the upper right hand corner, or, you can click the orange START button on www.bringbackthewild.com.

What are the benefits of becoming an Earth Ranger?

You can...

- make a real difference by raising funds to help protect animals and their habitats

- play 25 free games

- watch awesome wildlife videos

- earn exclusive online rewards, like buttons, t-shirts, and hoodies

- enter member-only contests

- create your very own avatar

- earn exclusive avatar items

- discover amazing facts and news on our Wild Wire blog

I forgot my password…

No problem! Click the LOG IN button at the top right of the screen, and you should see a link that says "Forgot Your Password?" (or you can visit here ). Then, enter you email address in the form and click SUBMIT. You’ll receive an email shortly after with your password.

I’d like my account deleted…

Please send an email to membership@earthrangers.com, and our support staff will be able to remove your account. We’ll send a confirmation once that’s done.

My information needs to be changed…

You can change some of your information by viewing your Earth Rangers profile. Simply Log In, then click the MY PROFILE button in the upper right corner of your screen. Once there, you’ll be able to change your City, School, Nickname, and Avatar.

What personal information do you collect?

When you sign up, we’ll store your first name, email address, parent’s email address (if the account is made by someone less than 18 years of age), country, province, city, and school. You can read all about Earth Rangers’ privacy policy here

I can’t sign up for an account because my city or school isn’t listed... what do I do?

Right now, only users from Ontario and who’s school was visited by our National Tour will be able to select their city or school. If you live in Ontario and your school is not listed, please email membership@earthrangers.com and we’ll be sure to add it. Selecting your school is not mandatory unless you want your online donations to count towards your schools’ fund raising campaign.

What‘s the Wild Wire?

The Wild Wire is a blog created just for kids, where you’ll find the latest news about the environment, animals, ecosystems, biodiversity, and everything green! From incredible OMG! Facts, to Super Rangers profiles, the Wild Wire has it all! It’s updated just about every day, so check back often to find out what’s new. As an Earth Rangers member, you can comment on all the articles, and you can “Like” them as well.

Are the games free?

Yup, they are totally free, but you’ll need to become a member to play all of them (and membership is free too!). And if you’re a member, you can play for high scores!

Bring Back the Wild (for kids)

Do I have to fundraise?

When you create an account at Earth Rangers, you’ll set up a fundraising campaign, but where you go from there is entirely up to you.

How do online rewards work?

Children and their families choose an animal they’d like to protect – this is called a “campaign”.

- All campaigns are 3 weeks long (but they can be extended by emailing our support team)

- For the duration of the campaign, children fundraise to achieve their fundraising goal (goals can be changed at any time). As they reach certain milestones, their profile will change to show they’ve earned a new title – and their new rewards!

- When the campaign is over, our technical wizards are notified, and Earth Rangers will send an email to the parent of the child. That email will point parents to a form, where they can fill out their mailing address, shirt or sweater size, etc. That’s why it’s really important that the parent’s email address is correct when signing up!

- Why do we do it this way? It’s really important that we protect the personal information of anyone who’s using the website and is under 18 years of age. Therefore, when we need to collect the mailing address to ship the rewards, we will only contact the parent of the child.

- After the parent fills out the form, our team here at the Earth Rangers Centre is notified, and we’ll send out your online rewards package.

- It usually takes 4-8 weeks for delivery – but it’s often sooner

- During that time, if there are any questions, you can email bbtw@earthrangers.com.

I’d like to send you money – are there other ways to donate?

There sure are! Grab your parent or guardian, and email our program coordinator at bbtw@earthrangers.com. We’ll find a way to help!

How do I get an Avatar?

Everyone gets an avatar during the sign up process. You can create it from scratch, or you can randomize it to see all sorts of cool combinations!

How do I change my animal?

Unfortunately, you can’t change your campaign animal. However, once your campaign is done (after 3 weeks) then you can pick a different animal.

I’m just a kid, I don’t have a credit card – what do I do?

Here’s where you’ll need your parent or guardian’s help. You can bring them over to your computer, where they can learn all about the program and decide if they can help you out.

There was a problem with my donation, who should I contact?

If you have any problems with your donation, please contact our program coordinator at bbtw@earthrangers.com. We’d be more than happy to help!

Where can I read more about your projects?

You can watch our videos at www.bringbackthewild.com , or, visit www.bringbackthewild.com/about to read about our projects.

Do you have a step-by-step guide to the online registration process?

We sure do! Download the following PDF document here.

Can I fundraise offline?

Yup! You can download a pledge sheet here: Pledge Sheet (PDF). We also accept cheques in the mail (sorry, no cash), payable to:

ATTN: Bring Back the Wild Coordinator Earth Rangers

9520 Pine Valley Drive Woodbridge, ON L4L 1A6

(905) 417-3447

What are the Super Rangers?

Super Rangers are kids who have gone over and above and beyond the call of duty to help the environment! These amazing kids get featured on our Wild Wire blog with an article all about what they’ve done to help the planet. You can find out more about this league of Super Rangers here.

Are the Earth Rangers at the ROM (Royal Ontario Museum)?

We sure are! You can visit the Schad Gallery of Biodiversity to see the Bring Back the Wild show, and to experience an interactive gallery that introduces the key aspects of life on earth. It includes around 2,500 specimens from the ROM’s Natural History collection!

Bring Back the Wild (for parents and grownups)

How do I help my child with their Bring Back the Wild campaign?

Once your child starts a Bring Back the Wild campaign, they will select the animal project they want to support and then create their online Ranger (an avatar). 

Here’s where they need your help: 

STEP 1: Check your email

- If your child has created a new account, you will receive an email from EarthRangers.com notifying you that your child has registered. You will receive another email notifying you that your child has started a Bring Back the Wild campaign.

- Click the link in the Bring Back the Wild email to see your child’s profile page and learn about the project they’ve chosen to support

Can’t find the email? Check your junk mail/spam folder, and confirm that your child entered your email address correctly when they registered. 

STEP 2: Donate to your child’s campaign

- Your child will get a note each time someone donates to them

- The more they raise, the more online rewards they will get as a reward for their efforts!

STEP 3: Tell friends and family

- Help spread the word to your contacts through email, Facebook and Twitter – this is critical in ensuring your child’s campaign success

- You can do this directly from your child’s profile page or right after you donate

With your help, your child can reach their goal and learn the value of giving back on issues important to them. Help your child make a difference with Bring Back the Wild! 

The program has been designed with your child’s privacy and security as our top priority. Your help is critical to the success of your child’s campaign. In fact, if your child is under 13 and wants to raise funds online, he or she will be limited in what they can do unless you help them. 

More questions? Email us at bbtw@earthrangers.com

My child would like to have a birthday party or other event to be all about Bring Back the Wild – can you offer any help?

We sure can! Please contact our Program Coordinator at bbtw@earthrangers.com , and we’ll work with you to make sure you have everything you need for your event. You can also sign up for your very own Bring Back the Wild Birthday Party by visiting the Birthdays section of our site.

Are there other ways to donate?

There are several ways you can make a donation: 

- Donate to a specific project using our secure online form

- Donate to a specific Earth Rangers’ campaign via their secure online campaign page

- You can donate using your mobile phone by texting the word WILD to 45678

Mail a cheque to Earth Rangers. Donations by cheque should be made out to Earth Rangers and addressed to: 

Earth Rangers

Attn: Susan Dyer

9520 Pine Valley Drive

Woodbridge, Ontario

Canada L4L 1A6

If you need help or have any questions regarding the above, please don’t hesitate to our Bring Back the Wild program coordinator at 905.417.3447 x 2226, or by email at bbtw@earthrangers.com.

Who receives a tax receipt?

All online and mobile donations will receive a tax receipt through a PDF emailed to the donor immediately following their donation.  The minimum online donation amount is $5.

Tax receipts are issued for offline donations of $20 or more. Please be sure to clearly write your full name and address, and check off the "Tax Receipt" box on the remittance form. Earth Rangers only accepts cheques in the mail. You can download the offline remittance form here.

What do the funds raised support?

50% of the funds raised supports protecting animals and their habitats across Canada. Read more about our projects and other conservation partners here. 

50% supports our education programs allowing us to teach more kids about the Biodiversity Crisis and what they can do to help. Read more about our education programs here.

How secure is the website?

At Earth Rangers we are committed to protecting the privacy and security of all users of our websites, especially those designed for use by kids. The website does not publicize the full name or location of anyone and it doesn’t allow any direct messaging. For more information, please see our Privacy Policy and our Terms and Conditions. 

All donations that are made through our donation system go through our secure site (SSL), which is encrypted. You can verify the validity of our security certificate here.

Where should my child collect pledges?

We encourage participants to secure pledges from family, friends, and parents' or guardians' work colleagues. We strongly advise against door-to-door canvassing because of safety issues facing kids today.

I'd like to give a large donation to Bring Back the Wild. How can I do this?

Please contact our Program Coordinator at bbtw@earthrangers.com to inquire about major gifts to the program.

How else can I get involved?

You can join our ongoing conversation by following us on Facebook and Twitter, and you can check out our YouTube channel. By spreading the word, you’re helping Earth Rangers!

Do you have any career opportunities? Can I volunteer for Earth Rangers?

You can visit the Careers Page on our Corporate site to see if there are any positions available.

For Teachers

Are there any resources I can use for my classroom?

- Lesson Plans (Grades 1-8), Rubrics (PDF) Earth Rangers lesson plans take a cross-curricular approach, allowing teachers to embed an environmental message beyond the Science and Technology curriculum and into Reading and Writing. The lesson plans are designed to teach students about biodiversity in a fun and engaging way.

- Pledge Sheet (PDF) Print these off for your students who need more room for sponsors

- Parent Letter for Schools (MS Word) Acquire parental permission for student participation and solicit volunteers

- Classroom Teacher Letter (MSWord) Get other classroom teachers and administration involved

- How-to Guide A step-by-step guide for students on how to register online to Bring Back the Wild

What’s the Bring Back the Wild show about?

The goal is simple yet critical: To teach students about biodiversity loss in an engaging and interactive format and provide them with the tools to help protect animals and their habitats across Canada. 

Bring Back the Wild (BBtW) includes: 

An inspiring eco-presentation featuring our live animal ambassadors, our environmental educators, and a short film featuring awe inspiring animals and their habitats from around the globe

- Engaging in-class activities focused on biodiversity

- Engaging in-class activities focused on biodiversity

- A fundraising initiative enabling students to choose which animal and habitat they want to help protect

How do I register my school for the Bring Back the Wild show?

Contact our Campaign Ambassador today or call (905) 417-3447 x2256 for more information on Bring Back the Wild!

Technical Issues

The website doesn’t look right… something’s not working

EarthRangers.com works best on Internet Explorer version 8 or above, Mozilla Firefox (version 3 or higher), Google Chrome, or Apple Safari 5 (or higher).

 

Or, if you prefer, you can download and install any of these other free web browsers: Chrome, Firefox, or Safari.

 

To view certain parts of the site, you’ll also need Adobe Flash, version 10 or higher. We do our best to make sure our site looks and works great in as many browsers as possible, but we don’t support beta (test) versions of browsers, or very old browsers like Internet Explorer 6 and 7.

Things still don’t look right... what else can I do?

Here’s a few other things you can try. 

You can try clearing your browser’s cache (temporary files). This process is different depending on your browser:

- Firefox: click Tools -> Clear Recent History -> Select "Everything" then click "Clear Now"

- Internet Explorer: click Tools -> Delete Browsing History. Place a check next to Temporary Internet Files and Cookies, then click "Delete"

- Google Chrome: click the Wrench icon -> About -> Options -> click the Under the Hood tab -> click Clear Browsing Data -> Place a check next to Empty the Cache and Delete cookies and other site data, then click "Clear browsing data"

- Apple’s Safari: click the Safari button at the top of your screen -> Empty Cache -> confirm this by clicking ‘Empty’

You can upgrade your browser to the latest version (depending on the browser, this process will be different.

- Firefox: click Help -> Check For Updates

- Internet Explorer: click Tools -> Windows Update

- Google Chrome: click the Wrench icon -> About

- Apple’s Safari: click the Safari button at the top of your screen -> Empty Cache -> confirm this by clicking "Empty"

To clear a single page from your browser’s cache, press and hold CTRL then press F5. This will force your browser to reload the page with brand new files.

General Questions

I have a media inquiry...

If you are a member of the media and would like additional information on Bring Back the Wild, or are interested in interviewing an Earth Rangers spokesperson, please contact Kelly Hyatt at smitten creative boutique at 905-599-1132 or via email.

I represent a company/corporation, and I’d like to get involved. What should I do?

Your support in Bring Back the Wild™ will be a demonstration of your commitment to the environment, biodiversity, conservation, and the kids who will inherit this world. If you are not yet a corporate sponsor and are interested in getting involved in this vital movement, please email our Program Coordinator at bbtw@earthrangers.com, or call us at 905-417-3447.

How does Earth Rangers help animals?

It's our passion to help protect the planet and reduce our impact on the environment. We suggest ways to conserve water, conserve energy, reduce waste, preserve biodiversity, and protect habitats. By doing these things, we help to provide animals with places to live, food to eat and clean water to drink.

What does captive breeding mean?

Captive breeding programs are helpful in increasing an endangered species' population and are like an insurance policy against extinction. They've been super important in the recovery programs for many different animals such as the Bald Eagle.

Where do the animals live at Earth Rangers?

All of the animals have their own enclosures at our Centre.

Why do you use animals in the shows?

We don’t want to just tell you how great nature is - we want to show you! Introducing you to our Animal Ambassadors helps explain the connection between our actions and the impact they have on these amazing animals.

Why don't you let people touch the animals?

We don't allow it for the health and safety of the animal (and you!).

Why do the animal handlers wear gloves when holding the owls and other birds?

The gloves protect their hands and arms from the birds’ sharp talons.

What does extirpated mean?

"Extirpated" means that a species no longer exists in the wild in Canada, but can be found elsewhere in the world. We can help prevent this from happening by working to preserve the habitats where these animals live.

What is the difference between threatened and endangered?

Endangered species are at the brink of extinction. That means that there are very few of them left in the world. Threatened means that there are more of them left, but they're in danger of reaching the brink in the near future.

What can I do if I see other kids trying to hurt animals (e.g. rock throwing at birds)?

This is called cruelty to animals and it’s illegal. If it's safe to do so, you can try asking them to stop doing it. Otherwise, you should ask a teacher or another adult for help.

What do I do if someone wants to take an animal out of its natural habitat?

Remind them that wild animals belong in the wild and don't make very good pets. Learn more about why wild animals don’t make good pets here.

What should I do if I see an animal that is hurt?

The best thing to do is to tell an adult and have them call a wildlife animal hospital like the Toronto Wildlife Centre at (416) 631- 0662. If it’s an animal like a dog or a cat, you can contact your local Human Society for help. Don't try to capture it yourself though, because sick and injured animals can become aggressive when they're scared.

Why do humans use pesticides?

Humans use pesticides to get rid of plants and insects that they don’t want around. For instance, they're used to control certain pests that spread disease like mosquitoes, pests that destroy structures like termites, as well as to preserve farm crops. However, you can help reduce the amount of pesticides used by picking weeds by hand, encouraging your parents not to spray your lawn and by trying to eat organic fruits and vegetables. Learn more about pesticides here

Why should we compost?

There are many reasons why composting is cool! One is that animals like skunks, raccoons, and opossums have a very good sense of smell, and will sniff out the food in our garbage. If the animal gets into our garbage they can get hurt by eating things that will make them sick or getting cut on sharp objects. So by composting and keeping our food scraps out of the garbage, we can help protect these animals. 

Another important reason for composting is that it helps reduce the amount of waste that goes into landfills – which prevents habitats from being destroyed to make room for more landfills. Instead of filling up our landfills, compost gets turned into soil that is re-used in gardens!

Packaging and garbage is a real problem, but don’t some things need to have packaging on them?

Yes, a lot of the things we buy do require packaging. For example, food needs packaging to keep it fresh and clean. Other items need packaging to protect it during shipping. While we can’t stop using packaging all together, you can make a difference by looking for products that use less packaging. For example instead of buying a bag with 10 small bags of chips in it, buy one large bag of chips. Read more in the Wild Wire post, Reduce, Reuse, Recycle.

Can’t plastic bags be recycled?

Some plastic bags can be recycled, but there are only a few municipalities that will take them. This is because it's harder to recycle plastic bags than it is to recycle other types of plastic like pop bottles. Also, unlike plastic containers that have number codes on them (used for separating in the recycling process), plastic bags don't have a code on them, and therefore can't be sorted. Learn more about The Problem with Plastic.

How can plastic that we throw away affect animals that live on the other side of the world?

Plastic that we throw away has the potential to travel around the world. It can be blown around by the wind and then enter water sources and wash all the way out into the ocean. While in the ocean it can harm jellyfish, sea turtles, whales, sea birds and many other creatures. We can help protect these animals by limiting the amount of plastic we throw away.

Where can I find organic/bamboo/hemp clothing?

A lot of companies are starting to make more environmentally friendly clothing – you just have to be willing to look for it. You can start by checking clothing tags and asking store clerks if they sell things like organic, bamboo and hemp clothing. You can also search online for these products.

What can I do to let companies know that they should carry more environmentally friendly products?

You can write or e-mail the companies and let them know that you would like more environmentally friendly products. Tell them that you would probably buy more of their stuff if they offered organic, bamboo, hemp, local and less packaging on their items.

Environmental problems seem so big and I am only one person. Can I really make a difference?

Many people think that it's impossible to make a difference, but the fact is you can. It's true! By making small changes, you can make a BIG difference! For example, by using both sides of a piece of paper – you're minimizing the number of trees you use by half. See how easy it is!

All it takes is for one person to make a change in their life and many people will follow. Take recycling for example - 20 years ago there were only a few people doing it, and now we all do it! So if you start making positive changes, others will notice and eventually your friends, family and neighbors will start to do the same. 

And of course, you can start your very own Bring Back the Wild campaign to protect the habitat of wild animals. Talk about making a difference!

Don't you use energy in your shows?

Yes, we do use energy in our shows. We feel that this is an important use of energy because it helps us teach others about the environment. At each school we visit, we challenge students to take one action to save energy.

Is taking the bus better than driving a car?

You bet it is! Taking the bus is way better for the environment than driving a car. Buses can usually have up to 40 people on it at a time. That means that there could be 40 less cars driving on the road, which means a lot less air pollution!

How does air pollution affect animals?

Air pollution affects animals in the same way it affects humans - it makes it harder to breathe. It can also affect plants, which means that they may not grow properly and this impacts food for animals. Air pollution can also cause acid rain which makes the water unsuitable for animals to drink or to live in. There are things we can do though - help reduce air pollution by walking or riding our bikes rather than getting a ride in a car.

Does the water we use in our homes go back out into the lakes?

Yes, the water that goes down the drain eventually gets released back into the environment. Water moves from our homes and goes to a water treatment facility where it's filtered and cleaned of wastes and harmful chemicals. Once the water is cleaned it gets released back out into lakes, rivers and streams. Learn more about where Ontario water comes from here.

If water we use goes back into the lakes then why do we need to save water?

Even though the water we use goes back into nature, we still have to save it. We all need to use water, but the problem is that we're using water faster than we can replace it. For example, one house might be using 10 glasses of water at one time, but only 1 glass of water is going back out into the lake. So if we use more than what we put back, eventually our water sources will start to dry up.

Cutting down trees and forests affects the animals, but doesn't it help us?

Trees are a great resource. We use things that are made from trees every day. But many animals depend on the forests for food and shelter. We're not telling you to stop using products made from trees but we can all make a difference by simply making different choices and by cutting back on the amount of paper products we use. For example, using paper on both sides before putting it in the recycling bin can help cut down on the amount of paper you're using by half!

Can't find your answer? Contact us.

Parents Choice Award
Approved 2012
Interactive Media Best in Class
Animals/Wildlife 2012 & For Non-Profit 2012
Digi Award
Best in Community Campaigns 2012